🛍 About Our Products

  • Yes, all of our products are made to order and fully customized based on your design, text, colors, and specific needs.

  • Some products have a minimum order quantity. This depends on the type of item. You can find the minimum listed on each product page or contact us directly.

  • We work with high-quality materials such as polyester, Tyvek® , vinyl, sublimation fabrics, and others depending on the product.

  • There may be slight color variations due to screen differences and the printing process, but we always aim for the best possible result.

🎨 Design & Customization

  • Absolutely! On each product page, you will find a field where you can add a brief description of your design and upload your logo.

  • Yes 😊 If you don’t have a design, we can help create or adjust one for you.

  • Yes, we send a digital proof for your approval before starting production.

⏱ Production & Turnaround Time

  • Production time varies depending on the product and quantity, but it is generally 5 businessdays after design approval.

  • In some cases, we offer rush production. Please contact us before placing your order to confirmavailability.

🚚 Shipping

  • We are located in Edgewater, Miami, Florida.

  • Shipping time depends on the selected shipping method and destination, but it is generally 7–12business days (excluding weekends and holidays). We will provide an estimated delivery timeonce your order ships.

💳 Payments & Billing

  • We accept credit/debit cards, PayPal, and other payment methods available on our website.

  • Yes, we offer quantity discounts. Please contact us for a custom quote.

🔁 Changes, Cancellations & Returns

  • Customized orders cannot be canceled or modified once the design proof has been approvedand production has started.

  • Because our products are customized, we do not accept returns. However, if there is an error onour part, we will make it right.

📩 Contact

  • You can reach us through our contact form, email sales@sublinationusa.com, or WhatsApp(645) 217-9696 and (305) 546-5560. . We respond as quickly as possible!